Live2support Live Chat Software Reviews
Highly valued Product at Affordable Price
Added: 27.05.2015 12:58, User: Allan Smith
Reviewed version: 4.0
Rating: Download Download Download Download Download
As consumer preference for using live chat is increasing the number of businesses adding it to their channel mix is also on rise.Live2Support has helped the organizations to achieve this objective. It offers an efficient, low cost customer support option that’s appealing to organization. Through its customizability it completely adapts to channel customer experience vision. It affords the opportunity to convert casual browsers into paying customers and provide a convenient avenue for assistance to those what to opt for self service. The customizable visitor chat window provide an opportunity to create brand awareness and also. The comprehensive information about visitors helps to determine the chat status being active or proactive as here invitation are triggered under different criteria ranging from time spent on page, bounce rate , page specific chat etc. Call back service and co browsing facilities of the application helps the customer to complete the purchase. Visitor chat wind

Best of the lot available
Added: 29.05.2015 12:20, User: Bethy
Reviewed version: 4.0
Rating: Download Download Download Download Download
I was earlier using a different service provider which had its limitation in term how it related it with my Infusionsoft CRM. Migrating my chat conversations to my CRM as sales leads and cases was an herculean task as average number of chats on my website are anything between 25-30 every day. With Live2Support it's an automated process and all my chat conversations along with name, email ID and customer ID of my clients sits pretty as log with their contacts in my CRM without me even breaking a sweat. At $39.95 per month I could not have asked for a better deal. As long I am into business, I will be conversing with my website clients through Live2Support. Thanks.

Simple and customizable
Added: 25.06.2015 11:40, User: Steven
Reviewed version: 4.0
Rating: Download Download Download Download Download
It’s designed to be simple and smart and integrates optimally with our Salesforce CRM for automated migration of all conversation we have on website to our CRM. It allowed us “powered by” logo removed, making sure our customers get a seamless customized experience from start to finish. With its easy to use interfaces, availability of native applications for smartphones and several other value added features it surely is your go-to solution if you are in immediate need of enhancing your website performance by extracting more number of sales/sales leads through it along with serving all your online customers with optimum support.

A Cost Effective Solution
Added: 21.07.2015 12:15, User: Audrina Joy
Reviewed version: 4.0
Rating: Download Download Download Download Download
Live2Support offers a robust live chat system with extensive features and at affordable price. Its wide-ranging intelligence capabilities provide extensive customer information, closely examine customer behavior and web analytics. Live2Support can reactively or proactively activate right chat invitation to right customer at right time. It has automatic or user defined chat routing to efficiently utilize resources. Extensive agent tools of canned responses, push URL, Snapshot, Co browsing, and callback provide efficient and effective chat response with unique customer support experience. It has extensive third party integration with comprehensive reporting to track support agent and channel utilization efficiency. Besides that it provides personalized deployment services, 24/7 support and best data security

Creating online branding value from live chat service
Added: 17.08.2015 13:09, User: Edward Jean
Reviewed version: 4.0
Rating: Download Download Download Download Download
I am loyal customer of this service also and believe me making the loyalist is the most difficult task of the world. What attracts me to the live2support is the complete customization of the chat window which creates good brand value for us. Customer when chat with us continuously sees our logo on chat window. I have conducted a survey and found that placing a logo at the chat window helps our visitor to remember us for a long time. I have integrated my live2support Live Chat Software with my CRM MS dynamics that helping me a lot to manage my customers.

Plus:
Fully customized visitor chat window , Comprehensive visitor information, elaborate performance reporting system, feature loaded operator chat window,
best live chat service to increase your online sales
Added: 07.09.2015 11:21, User: Steven Martin
Reviewed version: 4.0
Rating: Download Download Download Download Download
I myself am using live chat software from live2support for last 6 years on my real estate website. The comprehensive visitor information has helped us to decide upon chat status from being proactive to reactive based on criteria of time spent, bouncing rate page specific chat etc Moreover you have also not mentioned about the reporting system. Live2support has helped us to continuously redefine channel performance based on missed chats and other parameters.

Cost Effective Live Chat Solution
Added: 02.10.2015 12:59, User: SubodhBhatt
Reviewed version: 4.0
Rating: Download Download Download Download Download
I would like to point one thing here that the use of chat is not only to get the better on line sale it is also used to provide supports to the existing clients. Live chat service on website makes the real time interactions possible. Besides that live chats softwares can be integrated with third party software that provides more functionality to both of the services. Popup are reactive in nature where as live chats can be proactive also and at last there is always a human brain sitting behind the live chat to do the brain mapping of the visitor which is not possible in case of popup which have a uniform approach to the customer.