windows 7 keep on shutting down when i play any video

[jack katir]

hello guys i tried updating the windows but still when ever i try to pay video its keep on shutting down my computers.

 

[Vashta]

Not enough info is given to answer which is why I think no one has replied.
What type of Computer Desktop or Laptop, what version of windows, is it 32bit or 64bit, type of video card or is it onboard.
How old is the system, program used when issue happens playing videos. Is video on your system or do you me playing from youtube, If on system is it every type movie avi, mpg or other, do you mean dvd or bluray disk, Do you have virus protection and which one, do you have malware protection if so which one. Do you have all windows update applied.
What codecs are you using?
When was your computer last cleaned inside case?
when was last time you used disk cleanup? when did you last defrag your drive? Is your drive SSD or HDD.

You also say videos are shutting down your computers, so how many with same info I listed above?

Do you play games with heavy graphics?
Is you version of Windows and the videos legal?

The list can go on but those are what a person need to know.

 

[JensKong]

my computer was failed to start off after updating.

 

[caleb_cruze]

Random shut down maybe because of many reasons like hardware failure, driver issue or software issue.

I would suggest you disable Automatic Restart on System Failure and check for error messages. Post back with the exact error message so that we can help you better.

Steps to Disable Automatic Restart on System Failure:

1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Use the arrow keys to choose Disable Automatic Restart on System Failure in Windows Advanced Options menu appears, and then press ENTER.

Hope this information is helpful.

Regards,
Caleb

 

[damienT]

I have that experience but with Win 10 1909. Thinking that it Windows I updated to Win 10 2004 and later to 20H2. It was the same. lately the new AMD Radeon Software Adrenalin 2020 Edition 21.1.1 seems to have stopped it.